Free Delivery for all orders over SAR 80 (T&C’s apply)

FAQS

Welcome to the TajirKSA FAQ page! Here, you’ll find answers to common questions about our products, services, and policies. If you can’t find the information you’re looking for, feel free to reach out to us!

TajirKSA offers a wide range of trending and high-quality products, including stylish watches, fashionable shoes, innovative home and kitchen gadgets, and the latest tech accessories. We carefully curate our collection to bring you the best in convenience, style, and functionality—all delivered across Saudi Arabia.

To place an order, simply:

  1. Browse our website and select the products you want.
  2. Add them to your cart and proceed to checkout.
  3. Enter your shipping details and payment information.
  4. Confirm your order. You will receive an order confirmation email once your purchase is complete.

You can modify or cancel your order within 24 hours of placing it, provided it has not entered fulfillment. Please contact our customer support team at services@tajirksa.com for assistance.

Once your order is placed, we process and ship it within 1-3 working days.

  • Standard Delivery: 3-5 working days
  • Express Delivery: 1-2 working days (if available)

We offer the following shipping options:

  • Orders under SAR 80: SAR 25 shipping fee
  • Orders SAR 80 Above: Free Shipping

Currently, we only ship within the Saudi Arabia. We do not offer international shipping at this time.

After your order is dispatched, we’ll send you an email with tracking information, so you can monitor the progress of your shipment.

Yes! You can return most items within 14 days of receiving your order. Please refer to our Return and Refund Policy for details on how to initiate a return.

If you receive a damaged or defective item, please contact us within 48 hours of receiving your order. We’ll offer a replacement or full refund after verifying the issue.

You can reach our Customer Service team via:

Currently, we do not offer gift cards. However, we are exploring the possibility of adding them in the future.

No, we do not charge restocking fees for returned items. Returns are processed without any hidden charges.

We accept a variety of payment methods, including:

  • Credit/Debit cards (Visa, MasterCard, American Express)
  • PayPal

We provide detailed product descriptions and ingredients on each product page. If you have specific questions about a product, feel free to contact our team for guidance.

If you haven’t received your order within the expected time frame, please check the tracking information. If there is no update, contact our customer support team, and we’ll investigate the issue with the courier.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

TajirKSA
Email: services@tajirksa.com
Phone: +0590912590
Address: Souq Budhu, Rabigh, 25724, Saudia Arabia

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